Returns & Exchanges Policy
At Welcome Boardstore, we are confident in the quality of our products and the expertise of our sales staff, who are here to help you choose the best gear. If you have any questions about products, please feel free to call or email us, support@welcomeboardstore.com.au —we’re happy to provide guidance to ensure you make an informed decision.
However, we understand that sometimes you may end up with the wrong size, and we want to make the process as easy as possible for you.
How to Make a Return or Exchange
Making a return or exchange is easy. Click Here, for the steps to exchanging or returning purchased products.
For more information on our Shipping Policy and prices, Click Here.
Additional Information
PLEASE NOTE : Sale items are offered at significantly discounted prices so please choose carefully as we WILL NOT offer exchanges or returns on sale items.
DISCOUNTS : DISCOUNT CODES GIVEN TO FIRST TIME CUSTOMERS WILL NOT WORK ON SALE ITEMS.
